Globe Maintains ISO Standards for Higher Level Efficiency in Safeguarding Customers

Implementing ISO-certified standards protects consumers and end-users of products and services by assuring that certified products meet agreed-upon minimum requirements internationally. This also contributes to the development of safe, dependable, and high-quality products and services.

Globe strives to implement an ISO-certified Integrated Management System (IMS) to provide streamlined operations and increased organizational efficiency, guided by its policies on environmental sustainability, health and safety, and business continuity.

Globe explored the adoption of an IMS by ISO’s directive to standardize the structure of management systems, allowing procedures to be shared across several standards. By minimizing duplications and combining disparate management systems while keeping overhead expenses low.

“We are always on the hunt for methods that will improve and organize our operations so that we can provide the most value to our stakeholders. “Through IMS, we can continue to strive for operational excellence while boosting the company’s overall performance,” said Globe Chief Risk Officer Rizza Maniego-Eala.

Globe’s IMS brings together standard document requirements from several management systems, creates a unified governance structure to oversee activities across these systems, and incorporates periodic audits.

To combat audit fatigue, Globe enlisted the help of the British Standards Institution (BSI) in Singapore to conduct a combined audit of the management systems. Globe received IMS enterprise-wide accreditation of its management systems in 2018 and passed the British Standards Institution’s recertification audit this year (BSI). ISO 22301:2019 for Business Continuity Management (BCM), ISO 14001:2015 for Environmental Management, and ISO 4500:20181 for Occupational Health and Safety Management are now included in its IMS.

BCM is a critical component of the company’s operational resilience and excellence, ensuring that personnel, procedures, and infrastructure are constantly prepared to respond effectively to crises.

To minimize its impact on natural capital, Globe has also established strong environmental management and stewardship standards.

Occupational health and safety management, which looks out for the physical and mental well-being of the workforce, helps Globe reduce its people’s exposure to dangers.

An external audit team conducts a yearly assessment of the IMS to guarantee its efficacy and applicability. This is supplemented by an internal annual audit done by the internal audit team.

As the company invests in technology to achieve operational excellence, Globe actively supports the United Nations Sustainable Development Goals, notably UN SDG No. 9, which emphasizes the roles of infrastructure and innovation as critical drivers of economic growth and development. Globe has pledged to support 10 of the 17 UN Sustainable Development Goals by adhering to the ten principles of the UN Global Compact.

Source: Globe Newsroom

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